Principal Site Reliability Administrator Job at Open Text Corporation
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Principal Site Reliability Administrator
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
We are seeking an experienced Senior Site Reliability Engineer to join our team and take ownership of the reliability and performance of our software systems. As a Senior SRE, you will work closely with development, operations, and infrastructure teams to design, build, and maintain highly scalable and resilient systems. You will utilize your expertise in automation, infrastructure management, and monitoring to ensure the availability, efficiency, and security of our applications. The ideal candidate has a strong background in software engineering, system administration, and a passion for driving reliability best practices.
- Design and implement robust and scalable infrastructure solutions to support our applications, leveraging cloud platforms (e.g., AWS, Azure, Google Cloud) on-prem Platform like vmware and container orchestration tools (e.g., Kubernetes).
- Develop and maintain automation tools and frameworks for provisioning, configuration, and deployment of software systems, employing infrastructure as code (IaC) principles.
- Collaborate with development teams to improve application performance, scalability, and reliability through code optimizations, architectural enhancements, and capacity planning.
- Build and maintain monitoring and alerting systems to proactively identify and address system issues, ensuring high availability and performance of production systems.
- Conduct system capacity and performance analysis, identifying and resolving bottlenecks, and making recommendations for optimization.
- Participate in incident response and on-call rotations to troubleshoot and resolve system failures, minimizing downtime and impact on customers.
- Implement and enforce best practices for security, compliance, and data protection, working closely with security and compliance teams.
- Continuously evaluate and improve operational processes and procedures, driving automation and efficiency to enhance the overall reliability of our systems.
- Mentor and provide technical guidance to junior SREs and cross-functional teams, promoting knowledge sharing and fostering a culture of collaboration.
- Stay up to date with industry trends and emerging technologies, evaluating their potential to improve system reliability and performance.
What it Takes:
- Bachelor's or higher degree in Computer Science, Engineering, or a related field.
- 10+ years of experience in a Site Reliability Engineering role or similar role
- Strong programming and scripting skills in languages like Python, Go, or Ruby.
- Proficiency in cloud platforms (AWS, Azure, Google Cloud) and container technologies (Kubernetes, Docker).
- Hand one with on-prem infrastructure like VMware.
- Experience with infrastructure automation tools such as Terraform, Ansible, or Chef.
- Deep understanding of system monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
- Deep understanding of networking principles and experience with network protocols and tools (such as TCP/IP, DNS, and BGP) and Service Mesh.
- Proven track record of designing and maintaining highly available and scalable systems.
- Excellent problem-solving skills and the ability to analyze complex systems to identify and resolve issues.
- Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
- Desired to have GCP, AWS, and CKA certification.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.
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