**Hybrid position**

Simplify Supply Chain Solution Inc. “SimplifySCS” is a courier company that is rapidly expanding. This position is immediately available, and we are actively recruiting, interviewing and seeking to hire for this role. These are very exciting times to join our team!

Are you a planner? Are you proactive in anticipating & solving challenges? Are you detail oriented? Then this may be the right position for you!

We are hiring for a permanent full time Logistics Coordinator - Day Shift reporting to the Operations Supervisor. We are located in Waterloo, Ontario with operations across Ontario. As a Logistics Coordinator, you will support all functions with a focus on data analysis, route planning and operational efficiency. You will also contribute to the communication with drivers, route planning. data entry, maintenance, security and safety, and other transportation related functions to create direct contributions to the division and to customers’ experiences. A successful candidate will have effectively demonstrated an ability to continuously build better processes, manage daily operations, and instill a culture of innovation.

Position Responsibilities:

· This position requires driving & occasional delivery duties. Previous dispatch experience & ability to drive standard are assets.

· Create, generate, and maintain supply chain metrics to include monthly reports for performance, freight and duty expenditures, carrier usage, etc.

· Daily Inbound & Outbound logistics planning, routing, analysis & reporting.

· Daily reporting functions, and communication.

· Maintain and update TMS

· Track & Trace

· Support the Operations Supervisor in implementing training platforms, project planning and developing clear objectives for Logistics team members.

· Troubleshoot daily service failures, support the driver leads by recommending and implementing corrective action measures.

· Provide administrative support to the Operations Supervisor, assisting in business case analysis, capacity planning and integration.

· Collecting driver bags from drivers

· Scheduling maintenance

· Participating in and supporting driver retention initiatives

· Maintaining fair and equitable distribution of work

· Communicating dispatch information as required

· Monitoring driver performance/miles and reefer requirements

· Monitoring and responding to driver

· Assisting with solutions regarding any driver concerns

· Assisting with driver inquiries - payroll, hours etc.

· Updating customer portal relative to the orders

· Communicating and problem solving with customers as required

· Data Entry

· Responsible for Simplify customer dashboard

· Filing

· Answer customer emails

· Vehicle audits, when required.

· Arrange/maintenance scheduling of vehicles

· Ability to assist with loading of trucks, as required

· Prepare reports for management involving the evaluation and tracking of administrative services such as but not limited to such things as quality assurance, Driver knowledge, customer service, production, tire repair, housekeeping and punctuality

· Receive and dispatch orders and updates to ensure deliveries are flowing smoothly

· Performs other duties as required

Requirements:

· Minimum of 2 years dispatch or logistics coordinator experience in Canada

· Interest in learning, asking questions & improving skill sets

· High School Diploma, GED or equivalent

· Completion of CIFFA education or industry equivalent training is strongly encouraged

· Strong verbal and written skills to communicate with co-workers, vendors and clients located throughout North America and worldwide

· Basic mathematical skills

· Highly effective negotiation, diplomatic, and conflict resolutions skills

· Diligent attention to detail

· Good organizational, time management and prioritizing skills

· Able to work effectively under pressure & work well with others

· Strong analytical and problem solving skills

· Ability to interpret and act upon complex instructions

· Excellent understanding and ability to use Microsoft Excel, Microsoft Word and related computer programs

Core Competencies:

· Communication

· Customer Focus

· Quality Orientation

· Time Management

· Adaptability / Flexibility

· Creative and Innovative Thinking

· Development and Continual Learning

· Problem Solving

· Accountability and Dependability

· Decision making and Judgement

· Ethics and Integrity

· Planning and Organizing

· High Energy & Stress Management

· Team Work

· Results Focused

Work Conditions:

· Travel is required

· Sitting, standing and walking for extended periods of time

· Overtime as required

Job Types: Full-time, Permanent

Salary: $40,500.00-$50,000.00 per year

Job Types: Full-time, Permanent

Salary: $40,500.00-$50,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Ability to commute/relocate:

• Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• dispatching/logistics coordinator: 2 years (required)

Work Location: Hybrid remote in Waterloo, ON

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