One of the fastest growing branches of CMHA, the Canadian Mental Health Association York Region and South Simcoe (CMHA-YRSS) provides 30+ mental health and addiction programs to adults, youth (age 12+), family caregivers, local businesses and community organizations. Providing a safe environment for our staff and clients is of the utmost importance to us and we continue to closely follow COVID-19 protocols and directives from Public Health.

All CMHA-YRSS employees are required to be fully vaccinated against COVID-19 as a condition of hire. Rest assured that your well-being is our top priority and we have appropriate health and safety measures in place at each stage of the recruiting process and throughout our operations.

Why work for CMHA York Region?

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

o Competitive Total Compensation (including salary, benefits, pension)

o HOOPP (Healthcare of Ontario Pension Plan)

o Comprehensive Health Benefits

o Robust Performance and Career Development program

o Learning & development opportunities

Benefits Package: Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & Pension Plan. Generous paid time off including vacation, sick, personal days after waiting period

Location: The HR Data Analyst will operate in a hybrid model, and will be required to work approx. 2-3 days per week on site from our Newmarket office, Located at (1101 Nicholson Rd, Unit 5, Newmarket, ON, L3Y 9C3) and will be required to occasionally travel to our other offices within York Region & South Simcoe. The hybrid model is subject to change in accordance with CMHA policies.

Job Profile: The HR Data Analyst is a part of the People and Culture (P&C) team responsible for maximizing technological capabilities with a variety of P&C tools to reduce manual processes as well as developing and administering ad-hoc/scheduled reporting for all portfolio areas within the department. This position will be the subject matter expert for all P&C related tools regarding functionality, maintenance, upgrading and training. In addition, the HR Data Analyst will be accountable for ensuring data integrity for all metrics based reporting and analyzing data, and communicating trends to support business decisions. This position will be responsible for responding to employee inquires related to various P&C tools, updating CMHA’s intranet for P&C related content and serving as a resource for continuous technical process-improvement tasks and special projects under the P&C portfolio.

The incumbent knows and abides by all CMHA York Region Branch’s (CMHA YR) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner. The incumbent emulates CMHA YR’s Mission, Vision and common values (stated above) and is committed to promoting these values in behaviour and attitude in all staff.

Duties:

. System process and primary administration support using the Human Capital Management system UKG (formerly UltiPro) (CORE & Payroll, Time Management, Recruiting Gateway, Onboarding, Performance Management and future modules)

• System process and secondary administration support for the policy and procedures system PPM and the learning management system RISE

• Develop and run various reports within UKG, PPM, Rise to deliver information and provide analysis to various levels of management and Board of Directors

• Work with internal partners including Finance/Payroll for mass updates, ad hoc P&C/Payroll related requests and ensure data integrity within UKG for P&C data

• Supporting regular system maintenance testing requirements for upgrades and enhancements as it relates to designated system tasks

• Becoming a UKG, PPM and RISE end-user subject matter expert and support the business regarding processes, changes and other system inputs and future module implementations

• Developing and maintaining Standard Operating Procedures(SOP) documentation for all P&C technical tools and processes

• Conducting audits of employee data in UKG to ensure accuracy and integrity is maintained

• Assist with the support of all aspects of P&C as it relates to data requests, analyzing trends, ad-hoc reports, and projects where applicable

• Assist in the enhancement and maintenance of P&C metrics scorecard

• Collaborate with IT to develop/maintain a Help Desk ticketing system for P&C inquiries for technical support on tools and general P&C inquiries

• Triage Help Desk tickets for employee and manager inquiries and provide support and answers as they relate to P&C processes and systems functionality

• Monitoring all employee access to P&C technical tools and work with IT, where required to troubleshoot and resolve access issues

• Creating and maintaining accurate employee records in UKG and makes updates accordingly and as directed. Communicate these updates to Payroll, as required.

• Communicating with external vendors on technical tools subscription renewals and preparing external service tickets for system issues

• Providing training and education around P&C tools to existing and new employees individually and groups.

• Support the P&C team with various ad hoc projects where applicable

Requirements:

Education and Certifications:

• Three year post-secondary education, preferably in Human Resources, Business Administration, or related field

Prior Work Experience:

• Minimum of two years of related experience including: Working with software and systems related to human resources including HCM, HRIS, LMS

• Developing and running customized reports

• Analyzing data and communicating trends in PowerPoint format

• Previous experience using UKG (UltiPro) considered an asset

• Experience with project management software and online forms/surveys; experience with Smartsheet; Surveymonkey considered an asset

• Technical knowledge; basic understanding of coding

• Previous work experience creating reports using Business Intelligence

Knowledge, Skills and Abilities:

. Proficiency in computer applications, including Microsoft Office Suite (Outlook, Word, PowerPoint, Excel);

• Previous experience facilitating technical training sessions one on one and small groups

• Advanced Excel and reporting skills required

• Passion for detail and a drive for accuracy

• Previous experience and understanding of human resource processes and programs an asset

Personal Attributes:

• Passion for, and ability to promote a supportive and productive work culture.

• Good interpersonal & communication skills for a variety of internal and external audiences

• Ability to act professionally and remain calm in stressful situations required.

. Able to work independently, while functioning as part of a passionate team and prioritize as needed

• Having fun!

Working Conditions:

Working at a desk in an office environment, with moderate active work required during internal and external events. Work primarily in the Newmarket office and remotely from home in a hybrid model. Occasional travel with York Region and South Simcoe for training and meetings.

Disclaimer:

In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.

Application Procedures: If you are interested in this opportunity, please visit https://cmha-yr.on.ca/careers/ search for Senior Director, People and Culture Job Posting, Click on the “Apply Now” button and proceed to upload your cover letter and resume.

Complete the application form and submit the following:

• Cover letter with 300 words or less and tell us why you would want this role and why you should be considered for the position (PDF or Word)

• Resume (PDF or Word)

CMHA-YRSS supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, aboriginal people, and people with disabilities, members of the 2SLGBTQ+, visible minority and immigrant communities.

While we thank all candidates for their interest, only those selected for an interview will be contacted.