Service Dispatcher

Do you view limits and barriers as an opportunity?

The Opportunity

You are the first and last point of contact for all of our service customers, gathering and assessing their needs and managing the repair process on their equipment. You will succeed in achieving 100% customer satisfaction through developing strong customer relationships and providing innovative solutions.

This position provides work life balance, a competitive salary, strong benefits package, and opportunities for career growth and development. Duties include, but are not limited to the following:

• Coordinate with customers, technicians, and appropriate vendors to ensure that all jobs are on schedule and within budget
• Promote value-added work that will improve customer’s overall satisfaction
• Prioritize multiple competing requests while maintaining a high level of service

The Ideal Candidate

You are our ideal candidate if you’re an upbeat person who enjoys a good challenge and wants to provide customers with an exceptionally great experience. You like working in a team-oriented environment and can manage multiple projects, tasks, and jobs, while maintaining excellent communication. You take pride in your work ethic and positive attitude. In addition, you obtain the following qualifications:

• Related experience in a dispatch customer service role is a plus, and/or experience in general customer service and administrative fields is required
• Post-secondary education in a related field is an asset
• Strong computer skills, especially in Microsoft Suite (Outlook, Word, Excel)

If this sounds like you submit your application today!

About Us

Superior Forklift is one of the fastest growing materials handling equipment dealers in Manitoba and Saskatchewan. We offer new and used equipment sales, short and long-term rentals, emergency and preventative maintenance, operator training, and parts support.

Does Your Career Need A Lift?

To be a part of this exciting company, apply by sending your detailed cover letter and resume.

Superior Forklift is committed to Employment Equity and Diversity. Superior Forklift welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We would like to thank all those who apply. Due to the volume of applications received, no phone calls please.

IND1

Job Type: Full-time

Salary: $45,000.00-$60,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• SHERWOOD, SK: reliably commute or plan to relocate before starting work (required)

Experience:

• dispatching: 1 year (preferred)

Work Location: One location

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