The opportunity

EY Design Studio’s team in our Business Consulting group is expanding and looking to hire a Product Manager to work on the development of applications for EY’s corporate and government clients.

The position and requirements for this position are described below

Your key responsibilities

As a Product Manager, your main responsibility is to work with our clients to formulate and solidify their product vision from scratch, and then turn that vision into concrete functional and technical project requirements for the design and development teams to build. Owning the why, the what and the how of the product vision are all tall tasks, and as the Product Manager at EY Design Studio, you have just the right ladder in mind.

You play a vital role in formulating the technology road map for the product, which is why your background in UX comes in handy. Your experience across a range of software solutions (web, mobile and SaaS) is critical in understanding what is the right solution to a given business problem. Thus, you are not strongly tied to a single technology, but are firm in your vision to provide the best experience to the user within the constraints of any project setting. You understand and even expect that clients’ needs change for a variety of reasons and you welcome these challenges and pivot as needed. Product Managers are the Swiss army knives within our software development teams: reliable, multi-functional, and everybody wishes they had a really good one.

To qualify for the role, you must have

Completed the following within your first 30 days...

• Participate in a discovery and requirements gathering engagement for a small-to-medium sized product development project;
• Clearly understand a client’s vision pre-sprint 0 and help clarify and prioritize their business goals;
• Determine what defines success with both the client and development team at the start of an engagement so that we know how much to celebrate or where we need to improve for future projects;
• Help shape and define the scope of a technology product and the feature-set to be developed by collaborating on a backlog of user stories;

Completed the following within your first 90 days...

• Confidently lead a client and team through initial and ongoing discovery to identify requirements, gaps, complexities, and risks;
• Collaborate with a team of UX designers to help establish and refine the end user’s experience;
• Articulate and quantify the business value of a feature in order to prioritize and demonstrate the return on investment to stakeholders;
• Lead a Lunch and Learn for the Service Delivery Team where you share your strategy on prioritizing tasks when a client’s objectives change;
• Own managing a backlog of user stories for a small-to-medium sized project and coach aspiring product managers in your team on your decision making process;
• Manage a product’s documentation and external facing release notes and messaging.

Completed the following within your first 1 year...

• Demo a product’s vision to internal and external stakeholders using a a product roadmap;
• Serve as business domain expert for a medium-to-large product development initiative with one of our clients in the BC Gov;
• Confidently acts as an ambassador for EY Design Studio to facilitate clients in making informed decisions for anything related to a product’s development.
• Oversee end-to-end service delivery of a 5-10 person agile project team for a medium-to-large product engagement;
• Use knowledge of U.S. and Canadian privacy and security regulations, best-practices and processes, including, but not limited to privacy impact assessments; security, threat and risk assessments; HIPAA and PIPEDA to impact product, systems and processes;
• Mentor, coach, advise and motivate other product managers, business analysts and UX designers to help solve complex business or technical problems.

Additional skills and attributes for success

• Crack at least one decent joke in a backlog grooming session

What we look for

We’re interested in passionate leaders with a strong vision and a desire to stay on top of trends in the technology space. If you have a strong passion for helping businesses achieve their IT strategy, this role is for you.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world