Overview

As one of the largest charitable community service organizations in Canada, the YMCA of the National Capital Region responds to critical social needs in the community and works to provide lasting solutions. Serving thousands of people across our region annually, we are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential. This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals. Some of the benefits of working for the Y include:

What we offer

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

Our competitive wage and benefit package include:

• Free Y membership.
• Discounted Y program fees (including health & fitness programs, child care, and camps)
• Access to an Employee Assistance Program including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, financial advice, among other 12 suites of services
• Health and dental insurance for full-time, permanent employees
• Up to 25 vacation days per year, including two float days and one birthday vacation for full-time, permanent staff
• Long-term disability and life insurance for full-time, permanent employees.
• Workplace pension plan available for full-time, permanent employees
• Extended Maternity leave benefits to all our staff for up to 6 more months after the year of leave.

What do you offer?

Reporting to the HFA Management Team, the Program Director - Recreation oversees and gives leadership, support, and coaching to both Fitness Program and Child Youth and Family Programming staff, volunteers, and members. The Program Director is responsible for managing program schedules, and staffing levels, ensuring and maintaining staff certifications, program participation rates, and client feedback for all group fitness and individual fitness programs and CYF programs offered within the centres of the YMCA of the NCR.

The Program Director is tasked with ensuring a high standard of professionalism, program quality, as well as community engagement as it relates to member experiences within Fitness and CYR programming. The Program Director oversees the organization of, and ongoing operations of, the Y Sports Leagues.

The successful candidate will demonstrate a personal commitment to and understanding of the Y’s mission, vision, values, and participant outcomes.

Some of the tasks of this position include:

• There will be occasional program teaching requirements to cover absenteeism
• Leads departmental recruitment and training
• Provides leadership, direction, coaching, and guidance to Staff and Volunteers
• Ability to make decisions and identify problems in the capacity of a manager
• Leads departmental program operation, implementation, reviews, and updates
• Annual and ongoing reviews and program evaluations, of Staff and Volunteer performance
• Understanding of the budget process and how to plan and develop programs and services that reflect changing community needs
• Strong Influence on the purchase/selection of new equipment for the department
• Involved in brainstorming for equipment needs
• First draft preparation of annual departmental budget
• Periodic review of staffing and equipment costs vs. revenue (member) numbers
• Annual and ongoing reviews and program evaluations, of Staff and Volunteer performance

What qualifications and abilities are we looking for?

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

The successful candidate will have the following:

Education

• Post-Secondary accreditation, or equivalent experience, in Health Promotion, Kinesiology, Physical or Health Education

Language

• Fluency in English, oral and written preferred
• Other languages an asset

Experience, Abilities & Skills

• 2-3 years of related experience
• Fitness certification as a Personal Trainer, a strong asset
• Fitness certification in one, or some of, Aquafit, Yoga, TRX, Functional Fitness, Group Fitness, Post Rehab (or others), a requirement
• Knowledge of Legend or other databases/client management systems is needed
• Knowledge and frequent use of the MS Office suite of products are required
• Current First Aid/CPR
• Excellent Customer Service Skills

Additional Requirements

• This role is performed at multiple sites and will require travel to other sites for meetings, training or events
• Applicant must already have a valid permit to work in Canada.
• Current Level 3, Vulnerable Sector Police Record check per Association Policy
• Criminal Reference Check for the Vulnerable Sector, not more than 6 months old is required
• Annually all staff must complete the mandatory training for Protecting Children, Youth, and Vulnerable Persons and submit the certificate of completion.

Core Competencies:

• Integrity
• Teamwork
• Service Orientation
• Risk Management
• Relationship Building

Diversity and Inclusiveness at the Y:

Inclusiveness is a part of our core values and we are committed to ensuring the diversity of the people and communities we serve as well as our staff. We welcome candidates from racialized groups, invisible minorities, Indigenous People, women, persons with disabilities, and persons who identify as 2SLGBTQ+.

How to apply?

All internal applicants must inform their supervisor of their intention to apply for the position. Internal applicants can apply only after completing the probationary period of their current job unless approved by People and Culture.

Applications must be submitted to the YMCA of the National Capital Region, and all cover letters should be addressed to Tracey Ware. Please send applications to General Manager, Health, Fitness, Aquatics Department, Tracey Ware (tracey.ware@ymcaywca.ca)

Thank you for your interest. Only those selected for an interview will be contacted.

The YMCA of the National Capital Region is committed to being an Equal Opportunity Employer.

Please advise in advance if you require any accommodation during this process. We believe all people have the right to live free from discrimination or harassment of any kind.