Paid Services Beauty Advisor Job at Sephora Canada

Sephora Canada Calgary, AB

    Company: Sephora Canada
    Country / Region : Canada
    City : Calgary
    Business group: Selective Distribution
    Contract type: Permanent Job
    Function: Retail
    Reference No.: 219821
    Date of publication: 2023.03.23

POSITION

Paid Services Beauty Advisor

PROFILE

Who we are behind the stripes:

Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide.

You’ll love working here…

As a Paid Services Beauty Advisor you will complete the Sephora Paid Services Accelerated Learning Program. After your initial on-boarding has been completed (2-3 weeks) you will begin your Services training. This training process will take approximately 1 month, and will include both virtual and hands on training to set you up for success in executing services that comply with Sephora standards (timing, hygiene, selling model). From there you will complete a final certification and begin Paid Services on clients! You'll drive and execute services at the Beauty Studio and Skin Studio while ensuring check in compliance, provide clients outstanding service, complete certifications and on-going trainings to develop artistry and skincare knownledge, and cash out all Paid Services clients on our POS system. Additionally, between Services you will provide friendly and knowable service to all clients in our Makeup, Skincare, Fragrance, Haircare and Cash areas.

  • Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients.
  • Training & Development Ensure that "in-depth" brand training is successfully completed. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors.
  • Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.


Responsibilities and Conditions…


  • Open and Flexible Availability to support peak services times
  • Effective at managing time to ensure compliance with appointment times
  • Demonstrates quality artistry and facial skill, aswell as has passion for applying products on clients
  • Open to ongoing feedback and coaching
  • Complete Sephora training and certification program


We’d love to hear from you if…

  • You have 1 to 3 years’ experience in retail or service industry.
  • You have completed formal training via post-secondary or specialty school for Makeup Artistry and Esthetics (examples include but are not limited to: Canadian Beauty College, College of Makeup Art and Design, Blanche Macdonald)
  • Minimum 1 year of formal working experience with beauty brand, salon, or spa, including product applications and demonstrations on clients
  • Minimum 1 year experience freelancing services (editorial, wedding, etc.)
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You are able to have a flexible work schedule and work days, nights, and weekends.


While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product various times throughout the year.
  • The education. Sephora heavily invests in training for our store associates – not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

    Does this sound like your Dream Career?




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