Company Overview

IMS (Insurance and Mobility Solutions) is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed; cloud-based “Drive-Sync” connected car platform. From insurers and governments to dealerships and everyday drivers, we’re proud to produce technology that makes driving – Safer. Smarter. Greener.

Description

The VP, Sales is an important role within the company to market, sell, implement, and deliver IMS products across the Americas ensuring they are addressing customer needs – everything from solution design, through to demo and contract signing before handing over to the Insurance Sales team.

This position is a vital component of the business, and is responsible for:

Market & Selling:

• Pre-Sales/Solution Design: Define based on standard products & services the solution that addresses the customers’ needs including documentation and also agreement with IMS delivery organization
• Bid/RFP Management: Accountable for delivery of all RFPs on time. Coordinating all functions that contribute include documentation, quality control, agreeing with products it's standard or customise
• Contract management: Accountable to get prospects to customers by managing the negotiation of contracts up to the signature stage
• Sales Operations: Accountable for keeping all new business information (SFDC pipeline, reporting, etc.) up-to-date at all times - managing all customer KPIs/customer outcomes and their reporting

Implementation:

• Customer Implementation Project Management: Project manage every demo, pilot, and full production launch in NA for any solution including plan, RACI, reporting, governance, etc.
• Testing: Manage all customer testing including scheduling, managing comms, etc.
• Training: Manage the training of customers with solutions in the initial roll-out
• Sensor Installations: Manage the right sensors that are available and deployed to the customer in alignment with the supply chain
• Pilot Management: Full management of NA pilots from requirements to delivery and archiving at the end if required
• Professional/Consulting Services: Accountable for delivery of all upsold/new services sold to existing customers delivering new services where required
• Measuring customer and user outcomes

Requirements

We know you will have a wide skill set, but to thrive in this role we think you will need:

• Substantial experience in marketing, selling, and implementing customer solutions
• Degree level or equivalent
• Exceptional communication skills both written and verbal
• Proven track record of success
• Experience in the telematics/insurance industry is highly desirable

Additional Information:

• Must be ok with travel in US and Canada for customers and home office visits
• Occasional travel to the UK

Why should you join us?

• Brand new collaborative, open-concept office for those days when you want to work collaboratively in person! We’re located in the Waterloo tech hub: the David Johnson Research + Technology Park
• Flexible remote working options all over North America
• Opportunity to work within a global team
• We’re an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times!
• We want to see you grow and do great things! We’re committed to your personal and professional development
  
• Company-paid group health (and dental) benefits program, with no waiting period - they start from day one!
• RRSP matching program (for Canadian employees)

• Flexible holiday scheme (unlimited vacation) to really make the most of your time and wellbeing
  
• 'Work From Anywhere' Policy - work almost anywhere in the world for 30 days per year!
• Funded training opportunities and a dedicated online learning platform
• Discounted gym membership
• Management coaching programs
• Employee Assistance Program and an enhanced maternity/paternity package
• Kudos Hub - a peer-to-peer recognition system, where you can recognize others using points. These points can be collected and redeemed against a huge catalog of rewards!

Even if you do not meet all of the above criteria, please consider applying! If you have any questions, do not hesitate to get in touch with our HR team, at hr@ims.tech

IMS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.