Spa Consultant | Reception (part time) Job at Shangri-La Hotel
Create moments of joy that truly matter.
Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the city’s most popular downtown areas. With a lustrous balance of tranquil surroundings coupled with inspirational design, Shangri-La Vancouver hosts people to the colourful joys of life. Shangri-La Vancouver has been awarded the Forbes Five-Star designation and the AAA Five Diamond honour; one of only four hotels in Canada to hold both acclaimed ratings.
Inspired by our Asian heritage, we obsess over the guest experience and seek to deliver hospitality from the heart. Our Colleagues are our unique strength. We seek to hire and develop charismatic, dedicated, and passionate individuals to make their dream career, a reality.
Join our world-class team as we pioneer new horizons. Your Shangri-La awaits!
We are currently searching for a superstar Spa Consultant to join our team in CHI the Spa team. Our ideal candidate will have a genuinely warm presence, friendly & sincere nature, drive for service excellence, internally proud, and outwardly gracious & humble. They will bring experience gained from within another world class hotel or resort. They would be a consummate hospitality professional who creates memorable moments for our guests and warmly and genuinely engages our guests and their fellow colleagues, keeping our workplace productive, professional and fun! The Spa Consultant may also be dual coded to be able to work as a Health Club Attendant in our fitness facilities, when required, to maximize their hours.
Are you ready for your next challenge? Are you ready to be part of the best in the city? Are you Shangri-La?
Job Requirements
Welcome and greet guests and provide information about the facilities, services and promotions
Providing a positive first and last impression of our spa guests
Complete opening or closing duties for CHI the Spa.
Spa administration will include: preparation of treatment schedules, confirmation of guest appointments, managing a cash float, settling daily accounts, processing retail sales, etc.
Manage guest records including recording important guest information such as special occasions, requests, injuries and allergies, as required
Manage telephone reservations, responding to telephone and email inquiries, booking appointments for guests in a timely, accurate, professional manner
Complete the initial spa consultation, Informing guests of Spa facilities available for access before and after their treatment as well as communicating cancellation policy to guests
Successfully promote and sell all available services, products and therapies
Monitor and control all stock, maintain par levels, re-ordering supplies on a regular basis, as required
Ensure the Spa lounge and lobby area is maintained to impeccable standards of cleanliness, safety and hygiene
Communicate any pertinent information to Colleagues and Management, as required
Interact with guests to maintain close contact, actively seeking feedback regarding the guest experience, treatments and services offered at the spa with a goal to build business through positive relationships with guests
Maintain excellent knowledge of all treatments and products provided in the spa
Inform the security department of any matter or incident which may be detrimental to guests or Colleagues
Ensure compliance to all hotel policies, programs and core practices
Undertake other ad hoc related responsibilities, as required
SHANGRI-LA VANCOUVER COLLEAGUE PRIVILEGES
…we enable people to live, work, play, eat, and rest well through the environments we create and the memorable experiences we deliver! Our Colleagues have access to the following:
Adventure to 100+ Shangri-La Hotels and Resorts with Colleague Travel perks
Experience our renowned food & beverage with a special Colleague Discount
Pamper yourself with discounted wellness journeys and luxury products from CHI the Spa
Enjoy exclusive access to discounted theatre, cinema, and retailers through our partner programs!
Indulge in specialty pricing on luxurious pillowtop beds and linens through our partner programs.
Connect your event leads or employee referrals to earn special rewards.
Celebrate with your fellow Colleagues in team recognition events throughout the year.
Pursue your own ongoing development through courses and learning workshops as part of the Shangri-La Academy
ABOUT SHANGRI-LA HOTELS AND RESORTS
Shangri-La Hotels and Resorts has been established in luxury since 1971, with locations in North America, Asia, the Middle East, Europe, Oceania, and Africa.
Sister brands include Traders Hotels, Kerry Hotels, and JEN Hotels. Further, the Shangri-La Group holds a diverse portfolio of commercial properties, residences, services, and clubs.
CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, which describes a unique place of personal peace, enchantment, and well-being. This is a luxurious sanctuary where holistic treatments based on time-honoured methods shared by many Asian cultures bring total relaxation and a feeling of well-being.
Shangri-La Vancouver is committed to fostering a workplace that both promotes and places sincere value on diversity and inclusion. We are committed to maintaining a rich tapestry of talent from across race, gender, age, religion, identity, and life experience.
APPLICATION INSTRUCTIONS
Interested candidates are encouraged to apply at http://www.areyoushangri-la.com. Due to the volume of responses we will only contact those candidates we wish to pursue further.
Shangri-La Hotel Vancouver will only consider those candidates who currently possess the legal right to work in Canada. Applicants must be Canadian Citizens, Permanent Residents, or be in active possession of an Open Work Permit. Shangri-La Hotel Vancouver is not able to sponsor international applicants.
We thank all applicants for their time and interest in Shangri-La Hotels and Resorts.
CHI the Spa invites you to view our promotional video at: https://www.youtube.com/watch?v=4RlEOOFweXM
Please Note :
www.beautifulbirth.co is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.beautifulbirth.co provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the city’s most popular downtown areas. With a lustrous balance of tranquil surroundings coupled with inspirational design, Shangri-La Vancouver hosts people to the colourful joys of life. Shangri-La Vancouver has been awarded the Forbes Five-Star designation and the AAA Five Diamond honour; one of only four hotels in Canada to hold both acclaimed ratings.
Inspired by our Asian heritage, we obsess over the guest experience and seek to deliver hospitality from the heart. Our Colleagues are our unique strength. We seek to hire and develop charismatic, dedicated, and passionate individuals to make their dream career, a reality.
Join our world-class team as we pioneer new horizons. Your Shangri-La awaits!
We are currently searching for a superstar Spa Consultant to join our team in CHI the Spa team. Our ideal candidate will have a genuinely warm presence, friendly & sincere nature, drive for service excellence, internally proud, and outwardly gracious & humble. They will bring experience gained from within another world class hotel or resort. They would be a consummate hospitality professional who creates memorable moments for our guests and warmly and genuinely engages our guests and their fellow colleagues, keeping our workplace productive, professional and fun! The Spa Consultant may also be dual coded to be able to work as a Health Club Attendant in our fitness facilities, when required, to maximize their hours.
Are you ready for your next challenge? Are you ready to be part of the best in the city? Are you Shangri-La?
Job Requirements
Welcome and greet guests and provide information about the facilities, services and promotions
Providing a positive first and last impression of our spa guests
Complete opening or closing duties for CHI the Spa.
Spa administration will include: preparation of treatment schedules, confirmation of guest appointments, managing a cash float, settling daily accounts, processing retail sales, etc.
Manage guest records including recording important guest information such as special occasions, requests, injuries and allergies, as required
Manage telephone reservations, responding to telephone and email inquiries, booking appointments for guests in a timely, accurate, professional manner
Complete the initial spa consultation, Informing guests of Spa facilities available for access before and after their treatment as well as communicating cancellation policy to guests
Successfully promote and sell all available services, products and therapies
Monitor and control all stock, maintain par levels, re-ordering supplies on a regular basis, as required
Ensure the Spa lounge and lobby area is maintained to impeccable standards of cleanliness, safety and hygiene
Communicate any pertinent information to Colleagues and Management, as required
Interact with guests to maintain close contact, actively seeking feedback regarding the guest experience, treatments and services offered at the spa with a goal to build business through positive relationships with guests
Maintain excellent knowledge of all treatments and products provided in the spa
Inform the security department of any matter or incident which may be detrimental to guests or Colleagues
Ensure compliance to all hotel policies, programs and core practices
Undertake other ad hoc related responsibilities, as required
SHANGRI-LA VANCOUVER COLLEAGUE PRIVILEGES
…we enable people to live, work, play, eat, and rest well through the environments we create and the memorable experiences we deliver! Our Colleagues have access to the following:
Adventure to 100+ Shangri-La Hotels and Resorts with Colleague Travel perks
Experience our renowned food & beverage with a special Colleague Discount
Pamper yourself with discounted wellness journeys and luxury products from CHI the Spa
Enjoy exclusive access to discounted theatre, cinema, and retailers through our partner programs!
Indulge in specialty pricing on luxurious pillowtop beds and linens through our partner programs.
Connect your event leads or employee referrals to earn special rewards.
Celebrate with your fellow Colleagues in team recognition events throughout the year.
Pursue your own ongoing development through courses and learning workshops as part of the Shangri-La Academy
ABOUT SHANGRI-LA HOTELS AND RESORTS
Shangri-La Hotels and Resorts has been established in luxury since 1971, with locations in North America, Asia, the Middle East, Europe, Oceania, and Africa.
Sister brands include Traders Hotels, Kerry Hotels, and JEN Hotels. Further, the Shangri-La Group holds a diverse portfolio of commercial properties, residences, services, and clubs.
CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, which describes a unique place of personal peace, enchantment, and well-being. This is a luxurious sanctuary where holistic treatments based on time-honoured methods shared by many Asian cultures bring total relaxation and a feeling of well-being.
Shangri-La Vancouver is committed to fostering a workplace that both promotes and places sincere value on diversity and inclusion. We are committed to maintaining a rich tapestry of talent from across race, gender, age, religion, identity, and life experience.
APPLICATION INSTRUCTIONS
Interested candidates are encouraged to apply at http://www.areyoushangri-la.com. Due to the volume of responses we will only contact those candidates we wish to pursue further.
Shangri-La Hotel Vancouver will only consider those candidates who currently possess the legal right to work in Canada. Applicants must be Canadian Citizens, Permanent Residents, or be in active possession of an Open Work Permit. Shangri-La Hotel Vancouver is not able to sponsor international applicants.
We thank all applicants for their time and interest in Shangri-La Hotels and Resorts.
CHI the Spa invites you to view our promotional video at: https://www.youtube.com/watch?v=4RlEOOFweXM
Please Note :
www.beautifulbirth.co is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.beautifulbirth.co provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.