We’re looking for a Product Owner to join our National Claims Operations & Planning team! The Claims OPL team is a dynamic team at the heart of the different business sectors, ensuring a strong link between the different IT teams and the requirements of the business lines for all IFC companies.

Your Role

This is an exciting opportunity for you as a Product Owner to help contribute to the success of our strategic objectives when you lead the development effort by driving the vision to our Agile teams, outlining and prioritizing work based on business value.

Workplace: Montreal (2020, Robert-Bourassa), Toronto (700, University Ave) or Calgary (321, 1200 6 Ave SW)

Here are a few ways you'll make a difference:

• Be the primary contact for the delivery team for information, work prioritization and decision making

• Lead and inspire a multidisciplinary agile team from idea generation to execution

• Lead, plan, and track the product through all phases of the lifecycle from project inception to market introduction.

• Responsible for the evolution of the product.

• Partner with teams and managers to gather requirements and facilitate projects

• May be responsible for more than one product or product category

• Responsible for aligning with other Pos and managing cross team dependencies.

• Responsible for managing inter-project priority conflicts/Small requests and production defects

• Responsible for approving monthly releases and ensuring a high level of quality

• Prepare user stories and manage the backlog, creating value for both the business and our representatives

• Ensure planning, facilitate demos and participate in committees and retrospectives

• Ensure that products create a high level of engagement and exceed customer expectations

• Ensure delivery of products according to roadmaps

• Integrate customer feedback and insights from performance measurement into product roadmaps

• Act as an expert in product development and innovation

• Contribute to and may participate in steering/steering committees to provide status on ongoing projects, small requests, and production defects

What you bring to the table:

• Experience with Guidewire applications (Claim Center preferably)

• Strong knowledge of Claims operations & business processes

• Extensive experience in product creation and delivery, team or project coordination

• Very good knowledge of agile methodologies (Scrum, Kanban)

• Knowledge of Jira, Teams, Confluence tools

• CSPO or PSPO certified

• Ability to make powerful presentations and facilitate workshops

• Very good understanding of the technical aspects of design and development

• Bilingual (French and English) is an asset

You are:

• Autonomous leader oriented towards solving problems and achieving results
• Ability to lead a team, facilitate scrums and conduct prioritization workshops
• Proven skills in project planning and management
• Passionate about the user experience and a strong focus on operational efficiency
• Diplomat, able to influence and excellent at developing and maintaining relationships
• Positive, creative, analytical and curious

Here are a few reasons why others have joined our teams:

• An inspiring and award-winning workplace that supports its employees and recognizes the excellent work done (we are ranked in the top 100 employers in Canada, Aon's Best Employers at the Platinum level, LinkedIn's most valued employers, Glassdoor's top employers and CEOs, and the most popular employers in Canada according to Indeed).

• Stimulating, challenging projects and development opportunities to help you grow your skills and career

• Flexibility in how and where you work

• A comprehensive financial benefits plan that recognizes your success.

• A wide range of flexible benefits.

• A plan to purchase some of the best employee shares in the industry, with a matching contribution of 50% of the net shares purchased.

• A casual dress code culture that encourages you to be yourself

• A $350 annual wellness account that promotes an active lifestyle

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.