THE COMPANY:

Norfolk Disposal Services Limited is a family owned and operated business servicing Norfolk and surrounding area for more than 60 years.

THE POSITION:

We are currently seeking an Experienced Office Administrator/Customer Service Representative to join our team. We are looking for someone who has experience within an office environment that can provide an excellent standard of service and a high level of customer satisfaction. This position is full-time permanent with hours Monday to Friday each week and a rotational Saturday schedule.

Experience in the transportation/waste and recycling industry is an asset, but not required. Willing to train the right candidate who is eager and a quick learner.

WHY SHOULD YOU APPLY?

· Competitive hourly wage

· Paid at 1 ½ times regular rate of pay for hours exceeding 44

· Competitive benefit package

· Deferred Profit-Sharing Plan/Group Retirement Savings Plan

JOB RESPONSIBILITIES:

· Provide office administrative duties/support (i.e. data entry, client file maintenance, correspondence/document generation, etc.)

- Act as a liaison between customers and the company

· Greet customers in a courteous, friendly and professional manner

· Ensure and provide quality service to both internal and external customers

· Field incoming calls/emails from customers

· Respond to client service requests in an effective and timely manner

· Manage time-sensitive administrative tasks and other tasks as assigned

JOB REQUIREMENTS:

· Demonstrated experience within an office environment

- Proficient with computers and various applications (i.e. Excel, Word, etc.)

- Exceptional customer service skills

· Excellent communication, organizational and problem-solving skills

· Professional, courteous and polite with excellent telephone mannerisms

· Problem solving abilities

· Positive attitude

· Must be able to work in a fast-paced environment

· Strong attention to detail and the ability to multitask with excellent accuracy skills

· Able to work with people sensitively, tactfully, diplomatically and professionally at all times

· Willingness to take on other duties as required

For questions on how to submit an application call 519-443-2014 ext. 256 or apply today by sending in your resume by email or by delivering in person to 105 Thompson Road West, Waterford 8am – 5pm.

Norfolk Disposal Services Ltd. is an Equal Opportunity Employer. We thank all applicants for their interest in this position; however only candidates selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Norfolk Disposal Services Limited will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Job Types: Full-time, Permanent

Salary: From $45,000.00 per year

Benefits:

• Company events
• Company pension
• Dental care
• Employee assistance program
• Extended health care
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• Day shift

Supplemental pay types:

• Overtime pay

Application question(s):

• Although not required, do you have transportation coordination experience? If so, please explain your experience.
• This is a very fast-paced office environment that focuses on excellent time management, problem-solving and accuracy skills and abilities. Do you have those skills? Explain why.
• How many years of office administration experience do you have?

Work Location: One location

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